Customers are required to run 10% of a skid coil prior to submitting a claim, all claims must be submitted in writing with a supporting sample and photo of the defect. Metals 28 will not honor claims more than 6 months after the ship date. Metals 28 will not honor claims for rejections less than 2% of the skid weight. Metals 28 will not accept customer debits without written authorization from Metals 28 Technical Service.
Metals 28 provides the following limited warranty: Metals 28 agrees to replace material found defective for failure to meet Metals 28’s standard manufacturing practices and Metals 28’s standard tolerance for variations. No claim for allowance will be accepted unless notice of such claim is received within 90 days after receipt of material. Metals 28’s obligation shall be limited to replacement of defective material, or at Metals 28’s option, to adjust matter fairly and promptly. ln no event shall Metals 28 be liable for general damages, consequential or special damages or for transportation, installation, adjustment or other expenses which may arise in connection with such material. In no event shall Metals 28’s liability exceed the purchase price of the material. Material claimed to be defective shall not be restored without Metals 28’s authorization. This warranty is expressly made in lieu of any and all other warranties, expressed or implied, including, but not limited to, any warranties respecting workmanship, materials, merchantability or fitness for use.